While traveling this week I arrived at the counter of a well-known car rental company only to be told there were no cars. I was fortunate to have been near the front of what became a long, slow, angry line.
My travel agency had made the reservation two weeks before, yet when I stepped up to the counter the lady whose nametag read "Sunshine" said, "We don't have a car on the entire lot."
"I'll take an economy. Down-grade me to your worst."
"No passenger cars at all," she said.
At this point I heard a woman with kids at the station next to me say to her attendant, "You're kidding!"
"Not even a tiny, old, crumpled car out back?" I asked.
Sunshine told me that all the sedans and SUV's on her lot were already reserved for their premium customers. I asked her if she had my name and confirmation number in her computer, and she said yes.
Then I employed a favorite line from an episode of Seinfeld: "Obviously you know how to take the reservation, but you don't know how to hold the reservation."
The comment got me nowhere. Had I not been so unnerved at her reaction at that moment, I would have snapped a photograph of Sunshine's stormy expression with my cell phone camera.
They got me into a mini-van a short time later, but I have to say that I was the only person who found humor in that great line from Seinfeld.
This is a line that can only be used with much restraint.
ReplyDeleteI find the most amazing places to insert, "not that there's anything wrong with that", into everyday conversation.
ReplyDeleteYada, yada, yada...I'd wager that Sunshine had "Man Hands."
ReplyDelete